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Our Brands

Corporate Social Responsibility

Environment

Product

People

Ethics

Environment:

Reducing environmental impact of our activities alongside our employees.

  


As one of the most pressing global challenges, climate change is impacting the way communities live, ecosystems function, and economies grow. Reward Hospitality is committed to reducing its environmental footprint and building resilience for a more sustainable future.

2030 Group Objectives:

  • Achieve 100% renewable electricity usage across all operations within the Group.
  • Achieve full annual reporting of Scope 1, 2, and 3 emissions for all Group entities.
  • Achieve a group-wide recycling rate of 65% of total waste.

Our Achievements:

  • Reward Hospitality is transitioning its operational fleet to hybrid vehicles as replacements are needed, supporting a gradual shift toward lower-emission transport options.
  • As a member of the Australian Packaging Covenant Organisation (APCO), Reward Hospitality is committed to improving the sustainability of its packaging. Through the company's Action Plan, it is actively working to increase recyclability, optimise materials, and contribute to national targets for a circular packaging economy.
  • In early 2025 Climate Fresk workshops were held in Perth and Sydney to strengthen climate literacy and explore actions to reduce our impact.

Product:

Offering sustainable offers and engaging our partners

At ECF Group, supporting our customers in their environmental transition is a shared priority across all subsidiaries including Reward Hospitality. Reward Hospitality remains dedicated to exploring innovative solutions and sustainable alternatives to enhance our product offerings. Through responsible, long-term partnerships across our value chain, Reward Hospitality strives to embed sustainability into every aspect of its operations.

2030 Group Objectives:

  • Ensure 100% of our suppliers are signatories to our Responsible Purchasing Charter.
  • Increase the proportion of responsible products in our portfolio by 5% each year.

Our Achievements:

  • Reward Hospitality is continuously working to expand its range of environmentally preferred products, offering customers more sustainable choices that reflect our commitment to responsible sourcing and product stewardship. 
  • Reward Hospitality engages suppliers through our Responsible Purchasing Charter and accompanying Supplier Questionnaire encouraging continuous improvement in sustainability across our supply chain. 

People:

Developing and protecting human capital within and beyond our company.

People are central to our business. Reward Hospitality is committed to fostering development through a focus on skills, well-being, diversity, and inclusion, ensuring everyone can thrive in a respectful and supportive environment.

2030 Group Objectives:

  • Achieve gender parity in management and staff positions.
  • Ensure 100% of managers are trained in diversity and inclusion.

Our Achievements:

  • Reward Hospitality ensures that all employees receive at least the living wage, reinforcing the commitment to fair and equitable pay.
  • Gender diversity and inclusion metrics are tracked and reported on annually across the workforce.
  • Reward Hospitality's management team are actively participating in diversity and inclusion training to help foster a more inclusive culture.

Ethics:

Respecting ethical and regulatory principles.

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Compliance with ethical and regulatory standards is fundamental to building trust with customers, partners, employees, and communities. Reward Hospitality's priority is to maintain strict compliance with both global and local regulations, foster a strong ethical culture, safeguard data, and ensure stakeholder engagement aligns with a commitment to responsible business practices.

As part of the ECF Group, a signatory to the United Nations Global Compact, Reward Hospitality is committed to aligning our operations and strategies with its universal principles on human rights, labour, the environment, and anti-corruption.

2030 Group Objectives:

  • Ensure 100% of exposed employees are trained in business ethics
  • Ensure 100% of subsidiaries are GDPR compliant

Our Achievements:

  • Reward Hospitality has an established Modern Slavery Policy outlining our commitment to identifying, preventing, and addressing risks of forced labour and exploitation within our operations and supply chains.
  • Reward Hospitality is actively working to reduce single-use plastics across our operations, ensuring compliance with evolving regulations in each Australian state and supporting the transition to more sustainable packaging alternatives.

 

The United Nations Global Compact

Driving positive change through globally recognised ethical business principles. 

Since 2004, the ECF Group has been an active supporter of the United Nations Global Compact. This global initiative unites businesses committed to adopting socially responsible practices by integrating ten fundamental principles into their operations and value chains.


10 Principles of the United Nations Global Compact


Human Rights Labour Environment Anti-Corruption
Businesses should support and respect the protection of internationally proclaimed human rights. Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining. The elimination of all forms of forced and compulsory labour. Businesses should support a precautionary approach to environmental challenges. Undertake initiatives to promote greater environmental responsibility. Businesses should work against corruption in all its forms, including extortion and bribery.

Make sure that they are not complicit in human rights abuses.		 The effective abolition of child labour. The elimination of discrimination in respect of employment and occupation. Encourage the development and diffusion of environmentally friendly technologies.

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To find out more about our participation in the global initiative to adopt socially responsible practices, explore our CSR & Sustainability Report below or via the link HERE.
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2024-2025 CSR and Sustainability Report